Over 10 years we helping companies reach their financial and branding goals. Onum is a values-driven SEO agency dedicated.

LATEST NEWS
CONTACTS
Twitter Facebook-f Pinterest Instagram

Customer Onboarding

Customer Onboarding

Organisations need to do a due diligence on every counterparty they deal with – customers, vendors, dealers and even employees. This entails collecting documents establishing identity, proof of ownership, proof of residence, board resolutions, PAN Card etc.

SDEX combines ability to collect various documents digitally which can either be independently validated against available Government databases (Aadhaar, PAN, GST, MCA) or be digitally self certified using e-signatures (viz. Partnership Deed, MOM/ AOA, Board Resolutions, Proof of Address etc).

SDEX facilitates digital onboarding of customers across constitution types – Individuals, Proprietorships, Partnerships, Private & Public Limited Companies.

Furthermore, KYC Documents can be anonymized and shared on a blockchain network to comply with the provisions of Digital Personal Data Protection Act.

Customer Onboarding Benefits

Document Submission
Document Submission
Enable customers to submit all required documents digitally, reducing paperwork, and enhancing overall customer experience.
01
Document Verification
Document Verification
A critical feature that ensures the authenticity, validation and accuracy of customer documents for regulatory requirements such as KYC (Know Your Customer), AML (Anti-Money Laundering) and DPDP Act,2023.
02
Efficiency
Efficiency
Solution is significantly faster than traditional methods which translates to quicker customer acquisition and reduced administrative burden for your business.
03
Integration
Integration
Seamlessly integrates with your existing CRM, marketing automation tools and other software ensuring a smooth flow of data and avoids the need for manual data entry.
04
Audit Trail
Audit Trail
Helps maintain a detailed audit trail of all onboarding activities and interactions for compliance, auditing and dispute resolution purposes.
05
Scalability
Scalability
Solution is capable of handling large volumes of onboarding requests accommodating growth and maintaining performance and reliability.
06
e-Signatures
e-Signatures
Solutions provides the e-signatures feature that enable customers to electronically sign documents, further streamlining the onboarding process.
07
Searchability
Searchability
Solution has advanced Optical Character Recognition (OCR) based search with multiple search parameters.
08
Analytics
Analytics
Solution allows you to collect feedback from customers about their onboarding experience. Use this data to continuously improve your process and identify areas for optimization.
09
Twitter